Bill and I would like to thank you for making his birthday a special and memorable experience.
Our room upgrade was exceptional and his birthday cake was delicious.
They were able to give us a late checkout which we were grateful for.
Four Seasons Hualalai employees go beyond what is expected of them.
Friendly, happy and polite!
Regards, Bill and Jeanette
We are wrapping up our trip to Italy as we prepare to fly home tomorrow. I wanted to thank you for all your help in planning it. We had a wonderful time.
All of the hotels were very accommodating and made us feel very welcome and the concierge were all very helpful.
As I am sure you like to get feedback on the trips I wanted to point out that David at the Relais la Corte del Papi has a wonderful hotel and he is very friendly and helpful as well as serving excellent food. I highly recommend using his hotel for your clients.
The Capri Tiberio Palace was also very nice and extremely accommodating. We loved this Hotel.
The Santa Caterina is a wonderful Hotel in a wonderful setting over the water as well. Very nice. Wow!
So there is some feedback for you.
Overall we had an amazing time and want to thank you for arranging it all for us!
Scott & Judy, Vancouver
You have excelled yourself! Even as we arrived and had lunch in the bar before our room was ready we felt this was going to be our perfect short break vacation from now on. When we saw the upgrade to a suite with a simply beautiful view over Monterey Pines to the Kenmare river we could hardly believe it. We partook of our included dinner last night but enjoyed it so much we’re going back tonight (although perhaps for slightly less food!)
Thank you so, so much for organising this and please pass on our thanks to your contact - we’ll be back!
With best wishes,
We got back to Vancouver last Saturday afternoon from our trip to Spain and Portugal and just wanted to drop you a line to say that - in no small part due to your assistance - we had a wonderful vacation.
The hotels you booked us into were nice with the Hotel Ritz, Madrid probably being our least favourite (pretty small and a bit ‘tired’ room) and the Six Senses in the Douro Valley being absolutely wonderful. The Hotel Alfonso XIII in Seville, the Four Seasons Ritz in Lisbon and the Intercontinental Hotel in Porto were all very good and the both the Hospes Hotels in Granada and Cordoba were surprisingly nice. Having the Virtuoso Amenities at all hotels was a very nice feature and made our stays at all the hotels just a little more special!! Also of great assistance was the concierge service at each and every hotel.
Just to repeat - the highlight of the trip was our stay at the Six Senses in the Douro Valley. The setting and the property are just beautiful. We could definitely see ourselves going back there some day and not doing as much moving around as we did on this trip!!
Thanks again for all your help. Look forward to working with you again on future vacations.
Best regards / Frances + George, Vancouver
I wanted to send you a quick note to thank you for arranging our trip to Croatia. All the connecting flights worked out perfectly. The hotels you suggested were very nice. We had a great time!
Still dreaming of Italian days, nights, and the wonderful people we met on our trip.
I am very grateful to Pam who put us together, as without your help, we would not have had the most memorable vacation.
First, the accommodations were outstanding. Many thanks for being persuasive about The Santa Caterina in Amalfi. We were treated so well by all of the staff!!
Our upgrade was nothing like we have ever experienced, thanks to you. We sincerely could not believe our eyes. We drank a LOT of wine on the terrace overlooking the sea.
And Sergio. Well , what can I say. What a sweet man. I'm sure I drove him crazy with all of my questions.He is the consummate professional driver !!!! We felt so safe in his charge and he made our trip seamless and enjoyable. As you told me, well worth the expense.
With many, many thanks!!!!
Anda and Phil Teal, Vancouver
Lucie and I keep saying to each other when we visit these places you book for us that we are absolutely gobsmacked (a British-ism) how well they treat us. We've started calling it 'the Julia effect’!
J.Parr, Crosspool, UK
A big thank you from me and Teodora. We had a great event in Sorrento.
Everyone asked me why we chose Sorrento. I said I trust Julia! It was a great call versus Rome.
Roberta and I just returned from our special 60th anniversary trip to London, Positano and Florence. Bravo to you for your outstanding help in making this "a trip of a lifetime”!
The hotels, the people and the service was World Class! Everywhere we went they knew about our anniversary and made every effort to make it special. You are very well known and respected and that made a big difference in the way we were handled.
Thank you agin for your T.L.C. in making this trip so wonderful.
Stan Fishman, California
We are back and just wanted to let you know we had a marvellous time in Italy. The accomodation was very good and people helped us when we needed anything. The 9 days at the borgo were very unique - we enjoyed the country experience and especially the people there.
Catia was excellent -she got our GPS going when it was not working and gave us plenty of ideas for touring the area. We saw a lot of beautiful countryside, hilltop towns and ate a lot of great food !
San Michele was a once in a lifetime experience - incredible ! The service was the best we have ever enjoyed in our lives. Who knows, we may return there in the future.
Thanks again for everything.
Moyra and Reg, Vancouver, BC
Julia Kostina organized our hotel accommodation in St. Petersburg and she was able to arrange the perfect room at a hotel we would not have stayed at if it were not for her. Hotel Europe (Orient Express) ended up being the perfect choice, in absolutely every way.
The location and the attention to detail, is second to none. We were very pleased with our stay and with Julia's assistance.
Anne Rosenberg, Vancouver, BC
Just wanted to drop you a line to thank you for your assistance in organising Four Seasons Hampshire. To say it was amazing would be an understatement! We were welcomed back and there was a definite recognition from management as to our booking through you as a Preferred Partner. There were notes from the General Manager and Front Desk Manager and the Food & Beverage presented himself to us upon arrival to say that they had created some special Christmas cocktails for us and had reserved a table in the bar that evening. The cocktails were incredible and all complimentary. On Saturday they surpassed themselves by putting on a special ‘Mr & Mrs Parr’s Steak House’ menu (complete with personalised menus) in the restaurant as I’d mentioned in passing that I had really wished the Steakhouse were open during our stay. Everything, as always with FS Hampshire, was just perfect. In terms of room allocation I’m pretty sure they had given us the very best Grand Manor Room (1105). We had the three windows at the front right in the middle above the main entrance (see attached photo). The view couldn’t have been more perfect! Once again a huge thank you from both of us – it was just what we needed to recharge the batteries.
Good morning Jullia.
We have returned from Tahiti and we thank you for organizing out trip so well. Moorea was beautiful but Bora Bora was stunning and fun. We loved four seasons: great atmosphere. Really, the best we have seen so far. Thank you.
Mimi and I have just returned from Maroma last week and have started to get back to our regular lives, but we just wanted to let you know that our stay was amazing! We had such a great and relaxing time and it was a great suggestion. Thank you again for helping us plan our honeymoon.
Cameron Lam (Vancouver)
I can't thank you enough for directing us to the Grand Hotel Europe. We have been fortunate to stay in a few five star hotels, but not one of them comes close to the service and the beauty of this extraordinary hotel.
We are enjoying our time in Saint Petersburg and I will contact you when we return to Vancouver.
Thank you again.
Anne Rosenberg, BC, Canada
Now that we are unfortunately back to this horrible Vancouver weather, I wanted to drop you this quick note.
I wanted to thank you for the exceptional service provided us for our Italy trip. All your recommendations were tremendous and arrangements were smooth and seamless. I also appreciated you following up with the airlines, hotels and transports when a strike occurred that was not in your control.
As stated, all the hotels were excellent. However, I would like to single out Villa San Michele as being the best of them all. The service we received from the staff, the room, etc. made it the best overall experiences we ever had. We will definitely go back. This is not taking away from the other properties we stayed at but this was just a cut above them. Please advise your contact at the resort my remarks.
To finish, I will definitely recommend you to everyone I know. Not sure if you arrange similar to other travel destinations, hope that you do, but you will be the first I call when I need a travel agent.
Thanks very much again!!!!
Wayne Mah, BC, Canada
just a short note to let you know how much we enjoyed our stay in St. Petersburg. The hotel was absolutely what we needed (breakfasts were amazing!). Irina is a wonderful guide...personable and informative . Our trip had just the right amount of guided tour and wander on your own..It was great.
Many thanks for all your help
Kathryn Olsen, BC, Canada
P.S. The Rocco Forte Villa in Frankfurt was a great way to end our trip. It could be very easy to get accustomed to all that luxury! Thanks for suggesting it. Kathryn=
Thanks so much for your help with the Skyloft reservation - we had a fabulous time! This was the first trip that I took to Vegas where I wasn't ready to come home!
Janet, Oakville, Ontario, Canada
I hope that all is well. I just stumbled across this old message chain, and it reminded me that I was never able to connect with you after our trip to the Amalfi Coast last year. I tried unsuccessfully to publish pictures from our trip online, with the intention to include you on the distribution list - eventually my wife just posted a few pictures to Facebook (which unfortunately, I'm not registered to).
At any rate, I wanted to tell you that it was an AMAZING trip, and your suggestions and assistance were very much appreciated. It was like a second honeymoon - there were simply too many wonderful experiences to list. Ravello is now one of our favorite places anywhere, and over the years we hope to return to the area many times.
Hopefully, you have had a chance to return since our last conversation - it definitely wouldn't take much to convince us.
JG, Washington, DC
Just a note to tell you how very much we enjoyed my birthday break in Berlin.
The Regent was perfect in every way, and certainly one of the best hotels in which David and I have stayed.
We left on Thursday wishing that we could have stayed longer!
With thanks and best wishes
Jennifer Williams, North Yorkshire
Just a small email to let you know that our Skylofts experience was fantastic !
Florian & Charlotte, Paris
We just get back from Miami - just to let you now we had a wonderful wedding in Mexico!
The place is great and the staff there were great!
Thanks again for your help!
Florian Lacroix, Paris
We're home now and we thoroughly enjoyed our visit to Moscow & St. Petersburg. The guide & driver in St. P. were wonderful and very friendly and informative. They made our visit most enjoyable and memorable. Thank you also for all of your efforts on our behalf.
All of your suggestions were very well received and we will be referring other friends who may wish to travel to Russia and beyond.
We wish you continued success.
Gail & Howard Addison, West Vancouver
I wanted to let you know we have returned home. With your assistance, we had the most memorable trip we have ever had. We were well looked after at the George V and the Stafford. Each hotel was able to upgrade our rooms upon arrival, which was a huge bonus to us. If you would like more details of my impressions and our experiences at the two hotels, just let me know. I will be sending them both a note to let them know how much we enjoyed ourselves.
Janice English, Coquitlam
This hotel in Prague is out of this world. You were absolutely right!!!! I thank you many times over for suggesting it. The service is superb and the suite is something out of a fairy tale! The vacation is fabulous and very romantic.
Thank you again.
Karen Quinn, California
I wanted to thank you for everything you did for us at the Signature. We were upgraded to a one bedroom apartment with a balcony in Tower 1. The apartment was gorgeous and we felt so comfortable. It was a great vacation. I'll contact you in the future should we need help with a hotel.
Kate Freeman, Lansdale
Just a quick note to tell you how much we are enjoying the Cirigan Palace. Our favorite place with out any doubt. I believe we received the best room in the same category that we originally booked. I am told the hotel is 98% occupied. We had a wonderful dinner as part of the Virtuoso package we received from you. It was really one of the best meals I have ever eaten. All is well.
Thank you again.
Rita Williams, West Vancouver
I have just returned from Italy after a most wonderful holiday with my family.
I would like to say thank you so much for all the trouble you went to on our behalf - we all so appreciate it.
Our rooms at Lungarno Suites were superb - and breakfast was delivered to our patio each morning to be enjoyed in splendour with that amazing view.
We felt like princes ( and a princess) at the Brufani Palace. The staff, despite being so busy with all the musos , were helpful and friendly, and our rooms were asuperb. I was so sad that I only had one night there and was quite teaful to leave. I had to return earlier than the others with my youngest son who is starting school again on Monday. I left the 3 others there very happy indeed!
And the Chick Corea concert was amazing and beautiful - enhanced of course by the best seats in the auditorium. Many many thanks.
I am sure Stanley contacted the manager personally to thank him.
Italy is always such a beautiful place to visit. We all loved our stay there.
I am grounded for a while in terms of international travel, but when I need advice and help again, I know where to get it.
With warm regards,
Sheryl Ginsburg, South Africa
Thank you so much again! It's such a pleasure to work with you. I now have even more reason to look forward to more vacations in the future -- since I know you'll be able to help us plan them!
Luba Bigman, Houston
It's amazing how easy it is to work with someone who is not even in the same country!!