> Julia Kostina

I'm your Luxury Travel Adviser associates with Renshaw Travel & Cruise Concepts, Virtuoso Member, the agency established in Kitsilano, Vancouver, nearly 60 years ago. Among other noteworthy achievements, we are quite proud to be recognized as a Preferred Partner of Four Seasons Hotels & Resorts.

FS Preferred Partner programme is an exclusive, invitation-only network of high-end travel consultants, and you can imagine us worked quite hard to become one of only 80 worldwide.

Now you should see how easy it is for you to get all the advantage and privilege from our efforts: you simply book your stay in Four Seasons via Renshaw Travel, Preferred Partner of Four Seasons, and you become Preferred Guest of Four Seasons for the time of your stay. So far as you've selected such an agent for your travel arrangements, you are trusted to be a savvy sophisticated client, and you definitely are: I'm quite sure you will enjoy added value of Exclusive Preferred Partner Amenities, and please don't hesitate to ask me about promotional rates which I'm first to know and which may apply to your stay. It can make deal even better!

Exclusive Preferred Partner Amenities

• Daily full American breakfast for two through In-Room Dining or in the hotel restaurant (including buffets)
• Lunch for two once during stay (up to USD85, excluding gratuity and alcohol)
• Upgrade of one category, based on availability at time of check-in (excluding signature suites and villas)
• Welcome note at check-in acknowledging you and your travel agency and the amenities that are being extended
• Complimentary high-speed Internet access for all suite bookings

Location

• Secluded on the shores of historic West Lake
• Minutes from business and shopping

Proximity

• Hangzhou Xiaoshan International Airport
  45 minutes

Check-in / check-out

• Check-in time: 2:00 pm
• Check-out time: 12:00 noon

Spa

Sensuous and spectacular, the Spa at Four Seasons Hotel Hangzhou at West Lake offers an ambience of spiritual serenity. Choose from traditional Chinese and Asian therapies designed for beauty and rejuvenation. Nine treatment rooms – all large enough for couples’ treatments – include private experience showers for steam and aromatherapy.

Complimentary Services

Four Seasons offers exceptional value to its guests. In addition to our many special offers, we have always provided a number of complimentary services and amenities.

At the Property

• Coffee and tea service in the lobby in the morning (5:30 am to 8:30 am)
• Multilingual Concierge

In the Room

• Children’s welcome programme – juice and cookies, children’s toiletries, books, cards, toys, dehumidifiers, bed rails, electric socket guards and night lights as well as childproofing
• Daily Chinese or English newspaper
• DVD/CD player with access to libraries
• iPod docking station with clock radio
• L’Occitane bath amenities
• Overnight shoeshine
• Twice-daily housekeeping, with evening turndown service
• Two bottles of water refreshed daily

Recreation

• Fitness centre, open 24 hours, featuring cardiovascular machines, weight-training equipment, free weights, as well as a men's sauna and women's steam room
• Jogging maps; bottled water and cooling facial towels at the front entrance upon return
• Juice in the fitness centre
• Poolside amenities – chilled towels and ice water

Dining Options

Restaurants

Jin Sha

Hangzhou dining rises to an international calibre in Jin Sha, our high-style Chinese restaurant specialising in fine Shanghainese, Cantonese and classical local cuisine. The restaurant's focus is on private dining, with 11 stand-alone pavilions surrounding a garden lagoon, each seating from 6 to 16 guests. Elegant and exciting, Jin Sha is destined to be among Hangzhou’s hottest dining venues.

WLB

Short for West Lake Bistro, WLB is a comfortable, all-day restaurant serving both Asian and Western cuisine. Relax indoors in bright interiors, or outdoors on a terrace overlooking the swimming pool and enchanting West Lake. Discover delicious options for breakfast, lunch and dinner.

Lounges

Lobby Lounge

Nestled beside the front reception area in a comfortable and welcoming setting, the Lobby Lounge is the perfect place to meet or relax. Traditional tea service highlights Hangzhou’s famous green tea, Longjing.

The Bar

Offering a dynamic atmosphere, The Bar is an appealing destination for drinks and entertainment. The menu presents a varied selection of premium liqueurs and champagne.

Restaurants

Jin Sha

Hangzhou dining rises to an international calibre in Jin Sha, our high-style Chinese restaurant specialising in fine Shanghainese, Cantonese and classical local cuisine. The restaurant's focus is on private dining, with 11 stand-alone pavilions surrounding a garden lagoon, each seating from 6 to 16 guests. Elegant and exciting, Jin Sha is destined to be among Hangzhou’s hottest dining venues.

WLB

Short for West Lake Bistro, WLB is a comfortable, all-day restaurant serving both Asian and Western cuisine. Relax indoors in bright interiors, or outdoors on a terrace overlooking the swimming pool and enchanting West Lake. Discover delicious options for breakfast, lunch and dinner.

Lounges

Lobby Lounge

Nestled beside the front reception area in a comfortable and welcoming setting, the Lobby Lounge is the perfect place to meet or relax. Traditional tea service highlights Hangzhou’s famous green tea, Longjing.

The Bar

Offering a dynamic atmosphere, The Bar is an appealing destination for drinks and entertainment. The menu presents a varied selection of premium liqueurs and champagne.

Address

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