We are glad to announce that in recognition of being one of the world travel trade's top ambassadors for Orient-Express, Renshaw Travel was invited as a member of prestigious The Bellini Club.

The Bellini Club is an exclusive, invitation-only club gathering high-end travel agencies from around the world. It has been developed to forge a closer working relationship between Orient-Express and selected agency partners. Membership gives us access to dedicated communication channels direct to Orient-Express, a forum for sharing ideas and, above all, exclusive benefits that we can pass onto you, our customers.


I'm Julia Kostina, Luxury Travel Adviser for Renshaw Travel & Cruise Concepts: legendary travel agency which has been serving clients in Kitsilano, Vancouver, for almost 60 years in a row. I'm far not as old as Renshaw Travel, yet I've being busy arranging worldwide hotel accommodation for the most sophisticated clietele for at least 17 years, last 6 of them as a part of Renshaw Travel. I'm proud to say about many and many of luxury hotels I offer: I've tested the pillows, sized up the service, sampled the cuisine, lounged the pool, had lunch with GM there - then you can trust my knowledge and connections. Yet, I'm just call or e-mail away from you (doesn't matter if you are in Paris, Johannesburg or Kitsilano). You wish to move night table in your lavish hotel room or arrange last minute seats in high demanded Micheline star restaurant? I can do.

Explore Orient-Express collection - refine and sophisticated choice of connoisseurs!

Welcome to the refine world of Orient-Express where everything is at your service, and where impeccable service is everything.

We are curators of unique experiences.

We believe that authentic local experiences make travel more rewarding.

They surprise.

They inspire.

They can challenge or entertain.

Whatever they do, they keep us coming back for more...

And we know how to make you getting the utmost best of Orient-Express travel experiences!

The Bellini Club Benefits for You:

Orient-Express values our business and provides valuable extras to support our relationship with you, our customers. These benefits are applicable to all of Orient-Express properties.

  • Bellini Club amenity program: when booking with our agency, you can enjoy a special treatment upon arrival at Orient-Express properties including VIP courtesies in your room.
  • When you stay in Orient-Express, a welcome letter from the hotel's General Manager recognizing you and your travel agent is presented to you upon arrival.
  • We offer complimentary upgrade based on availability at time of check-in.
  • You can also enjoy a complimentary high-speed Internet access with any room type booking
  • A US$500 gift voucher per booking will be presented on our behalf to each customer who purchases an Orient-Express experience worth a minimum of US$5,000 (The voucher will be provided after your stay has been confirmed by the property. This offer is subject to inventory control and cannot be combined with any special promotion. The voucher has to be redeemed within 12 months from the date of issue, on the next Orient-Express reservation for a different property and worth at least US$2,500 (excluding taxes). The gift voucher is non-transferable and has no cash value. We allow one credit per client per annum.).

As a Bellini Club member, we have a special relationship with Orient-Express which is greatly advantageous for our clients. This exquisite status is recognized and rewarded in a number of ways:

  • As a member of Bellini Club, we receive advance notification of private sales, available promotions, and special offers before it was published.
  • We have Direct Access to General Managers, opportunities to meet with top-level management at dedicated events throughout the year.
  • Any detail you need to know or plan for your stay will be taken care of by Orient-Express The Bellini Concierge which works exclusively for Bellini Club members, to help with all our customer service needs and questions.
  • We enjoy an exclusive toll free access to Orient-Express reservation Centre so we can be really prompt with your inquiry.
  • We are granted first priority on waitlists. Any time you are looking to book a room at one of Orient-Express properties but there's no availability, our Bellini Club status puts you on top of the waitlist right away.



Julia Kostina
Luxury Travel Adviser, Renshaw Travel & Cruise Concepts
2175 West 4th Avenue
Vancouver, B.C.
V6K 1N7, Canada

direct line for Julia: 1-604-730-3363
toll free: 1-800-745-7753 ext.234

reception desk: 1-604-733-1010

Wednesday, 22 Feb 2012 11:04 PM in Vancouver. I'm not in my office right now. Nevertheless, you are more than welcome to leave me a voice mail or - even better - drop an e-mail. I'll be back to you as soon as I can.


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